Shipping Policy

Effective Date : November 1, 2025,

 At Karjo, we provide digital booking and scheduling services for car wash centers through our mobile app and website. As our services do not involve the sale or delivery of physical goods, a traditional shipping policy does not apply. However, to maintain transparency, we’ve outlined how service confirmations, digital receipts, and related information are delivered to our customers.

1. Service Delivery

• All bookings made through the Karjo platform are processed and confirmed digitally.

• Once your booking is confirmed, you will receive an instant confirmation message or email containing your booking details, including date, time slot, car wash center name, and service summary.

• Your booking details will also be available within your Karjo account dashboard for future reference.

2. Delivery Timelines

• As we deal exclusively in digital and on-site services, there is no physical shipping or product dispatch involved.

• The “delivery” of your order refers to the completion of your booked car wash service at the scheduled date and time by the respective partner car wash center.

3. Rescheduling or Delays

• If you wish to reschedule your service, you can do so from your account before the scheduled time slot, subject to availability.

• In case of any delay or unavailability from the car wash center, Karjo or the respective center will notify you promptly via the app, SMS, or email.

4. Cancellations and Refunds

• Cancellations are governed by our Cancellation & Refund Policy (link to that page).

• Refunds, if applicable, will be processed as per the stated timelines once approved.

5. Customer Support

For any issues related to your booking confirmation, rescheduling, or communication delays, please contact our support team:
? support@karjo.in
? +91   8822052833
? Available: Monday to Saturday, 9:00 AM – 7:00 PM